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Company Overview

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Clients

  • Local Businesses
    Restaurants, salons, retailers, service providers, and other small businesses looking to better understand their customers and maintain a strong online presence.
     

  • Multi-Location Companies
    Chains, franchises, and regional businesses that need a scalable way to monitor reviews across multiple locations in one unified system.
     

  • E-Commerce Brands
    Online retailers who want to track product-level reviews and customer sentiment to guide product development, marketing, and customer service.
     

  • Marketing & PR Agencies
    Firms managing review and reputation strategies for clients, looking for efficient tools to collect insights, measure impact, and report on progress.
     

  • Hospitality & Service Industries
    Hotels, clinics, fitness centers, and other experience-driven businesses where customer feedback is key to operational success and brand loyalty.

Capabilities

  • End-to-End Review Monitoring
    We collect and organize customer reviews from across the web, covering both business and product feedback to give you a comprehensive understanding of your customer experience.
     

  • Insightful Trend Reporting
    We identify recurring themes in customer feedback to help you pinpoint what’s working and where adjustments may be needed.
     

  • Sharable Reports and Summaries
    We generate clear, exportable summaries to share with clients. Whether it’s for a monthly meeting or long-term planning, our reports make it easy to communicate key findings.
     

  • Scalable Across Your Organization
    From single-location businesses to national brands, our platform is designed to adapt to your size and structure, making review monitoring manageable and impactful at any scale.

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Our Goal

We help businesses stay connected to what customers are really saying about their brand, service, and products. Our review tracking platform captures and organizes customer feedback from across the web, giving you a clear view of your reputation and performance in one place.

We track both business reviews and product reviews, helping you identify patterns, highlight what’s working, and catch potential issues before they arise. Whether you're monitoring a storefront, a product line, or an entire organization, our research makes it easy to turn feedback into meaningful action.

Our platform delivers organized summaries and trend reports, so you never miss what matters most.

NAUTIVATION

Our Story

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